FAQ

We want to make your visit here as seamless as possible.

Whether you’re planning a wedding, an inquisitive groomsmen or just looking for your next lavish outfit, we have all your questions compiled here and answered on this page. 

  • Weddings

      Do you rent suits or tuxedos?

      Answer: No, but our prices are in line with rental prices and you get to keep the suit! Our suits with a package start at $179.99 to own.


      Do I need to buy shirts and other accessories with a package?

      Answer: Packages are designed as a whole, and if the items are removed prices may change. Please advise if an item is not needed so a further review can be given regarding prices.


      What if I have 10 guys or more?, Do I get better prices?

      Answer: No, prices are set to the most competitive rates. Anyone purchasing 4 or more suits gets the best possible prices. 

  • Bespoke

      How fast can I get a custom, bespoke suit made?

      Answer: Generally, our Bespoke program takes anywhere from 4 weeks to 6 weeks depending on the time of year, rush fees may apply to expedite the process. 


      Why would I opt for a custom-fitted suit vs a bespoke?

      Answer: When you have a specific/unique vision in mind, the Bespoke program allows you to create a one of a kind garment with every detail you would want. A custom fitted suit is chosen from the sales floor and fitted as perfectly possible.

      However. if you find that off the rack suits don’t quite fit you perfectly, opting for the Bespoke program will provide you with a garment that fits to your exact measurements.


      Where do you source your fabrics?

      Answer: We have a large selection of high-end quality fabrics for you to choose from. We select brands that produce the best, mainly sourced from countries such as Australia, England and Italy.

  • Alterations

      Are alterations included in the wedding party packages of the price of a suit?

      Answer: No, they are considered a separate service, and additional charges are applied. 


      How long does it take to alter a suit? 

      Answer: It may take 1-2 weeks to alter your suit, but exceptions can apply.


      How much should I budget for alterations?

      Answer: The amount you spend is dependant on certain factors such as body type and preference of fit. During your fitting, our stylists will advise what alterations are needed to give you the style of fit you want. (On average, about $40 - $70 more or less.


      Is it mandatory to alter my suit at your store?

      Answer: No, while we offer a full range of tailoring services, if you have your own tailor, or you live out of town; we welcome you to take the suit with you to have it tailored elsewhere. However, any alterations performed outside are your responsibility and cannot be exchanged or returned if any damages may occur.

  • Online Shopping

      4MENUNITED EXCHANGE POLICY

      Returns

      You have 30 days to exchange an item. To be eligible for an exchange, your item must be unused, in its original packaging and in the same condition that you have received it.

      To complete your exchange, we require your information to locate your date of purchase.

      Please do not send your purchases back to the manufacturer.

      Exchanges (if applicable)

      If you need to exchange due to damage, or for size or color of the same item, send us an email at 4menunited@gmail.com and we will arrange the exchange within 8 - 14 business days. You will be responsible for shipping costs.

      Send item to:

      ATTN: Online Shop-  Steeles Ave W Unit 38 Vaughan Ontario CA L4L 4Y5.

      Shipping

      International orders will take 4-5 weeks, sometimes 6 depending on location and shipping information chosen. To ensure prompt arrival please place your order in advance of your event.

      To return your product, you should mail your product to:

      4040 Steeles Ave W Unit 38 Vaughan Ontario CA L4L 4Y5

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.